Privacy Policy

1. Who we are

Selectlanenimbl Planning Ltd (“we”, “us”) operates selectlanenimbl.com. We are a company registered in England and Wales under company number 15873420, with our registered office at 27 Harbour Row, Bristol BS1 5TY, United Kingdom. For the purposes of the UK General Data Protection Regulation, the EU General Data Protection Regulation where it applies, and the Data Protection Act 2018, we are the controller of the personal data described in this policy.

2. Data we collect

• Calculator inputs. Room choices, furniture, box counts and budgets you enter are processed in your browser. They are not sent to our servers. If you enable functional storage, your room inventory is saved in your own browser's local storage.
• Contact enquiries. If you use our contact form, it prepares an email in your own email app. When you send it, we receive your name, email address, chosen topic and message.
• Technical data. Our hosting provider automatically records server logs, which can include IP address, browser type, pages requested and timestamps.
• Consent and analytics data. We store your cookie choice. If you opt in to analytics, we may collect aggregated usage information such as pages viewed and approximate region.

3. How we use your data and our legal bases

We use enquiry data to reply to you (legitimate interests, or steps prior to a contract). We use server logs to keep the site secure and working (legitimate interests). Analytics and functional storage are used only with your consent, which you can withdraw at any time. We do not sell personal data, and we do not use it for automated decision-making that has legal or similarly significant effects.

4. Cookies and similar technologies

We use essential storage to remember your consent choice, and optional analytics and functional storage only if you allow them. Full details, including names and durations, are in our Cookie Policy. You can change your choice at any time using the “Cookie settings” button in the footer.

5. Third-party processors

We use a small number of service providers who process data on our behalf under written contracts: a website hosting provider, an email service provider for handling enquiries, and — only if you consent — an analytics provider. Processors may only use data on our instructions. Where a processor transfers personal data outside the UK or EEA, we rely on appropriate safeguards such as the UK International Data Transfer Agreement or the EU Standard Contractual Clauses.

6. Your rights

Under UK and EU GDPR you have the right to access your data, have it corrected, have it erased, restrict or object to processing, receive it in a portable format, and withdraw consent at any time. You may also complain to the UK Information Commissioner's Office at ico.org.uk or your local supervisory authority.

Under the California Consumer Privacy Act (CCPA), as amended, California residents have the right to know what personal information we collect and how it is used, to request deletion and correction, to opt out of the sale or sharing of personal information (we do not sell or share it for cross-context behavioural advertising), and not to be discriminated against for exercising these rights.

To exercise any right, email our DPO. We will respond within one month (GDPR) or 45 days (CCPA), and may need to verify your identity.

7. Retention

Enquiry emails are kept for up to 24 months after our last contact, then deleted. Server logs are kept for up to 30 days unless needed to investigate a security incident. Your consent choice and any saved inventory remain in your browser until you clear them or change your preferences. Analytics data, if collected, is kept in aggregated form for no longer than 26 months.

8. Children

This site is intended for adults planning a move. We do not knowingly collect personal data from children under 13.

9. Contact our Data Protection Officer

Email [email protected] or write to: Data Protection Officer, Selectlanenimbl Planning Ltd, 27 Harbour Row, Bristol BS1 5TY, United Kingdom. We will post any changes to this policy on this page and update the date at the top.